We are R&D Capital Logistics!

R&D Capital Logistics is an award-winning provider of international pet relocation services.

From Malaysia to the United States, from London to Malaysia, R&D’s team of caring experts will ensure that their clients’ pet travels safely and comfortably door-to-door, anywhere in the world. We are one of the founding members of the International Pet and Animal Transport Association (IPATA). IPATA is an International Trade Association of animal handlers, pet moving providers, kennel operators, veterinarians and others who are dedicated to the care and welfare of pets and small animals during transport locally, nationwide and worldwide.

To ensure ease for clients, R&D has two different divisions; its Import /Export Operations team and Quarantine Management team. These are key players in the firm and they follow the company’s SOP to ensure smooth operations. The team has achieved incredible success and has even re-homed a number of diplomates pets from around the world.

Our Mission

  • Deliver Environmentally Responsible Client Services
  • Provide Employees with an Attractive Working Environment
  • Be an Active Community Partner
  • Maintain High Ethical Standards
  • Drive Continuous Improvement
  • Maintain high standard & professionalism in KLIA Animal Quarantine Station
  • provide professional pet transportation services worldwide
  • Our highly efficient customer service support
  • Clearance and compliance service
  • We ensure complete security

Our Partners & Affiliation

Frequently Asked Questions

The documents needed vary depending on the destination, species, intended use of the animal, and mode of transportation/carrier (airplane, ship, truck). The animal must be examined by a veterinarian who will issue the health certificate. The health certificate is then endorsed by a State Veterinarian (official government Vet).

You must have your animal examined by a veterinarian. If the animal meets the destination country’s requirements, your veterinarian can issue the health certificate. Please contact your veterinarian to obtain a correct and properly completed export health certificate.

Please get in touch with R&D personnel 1 month prior to arrival at Kuala Lumpur International Airport (KLIA). For more information please talk to one of our Pet Relocation experts on +6014 – 644 3434 or you may contact us at inquiries@rndcapitallogistics.com

Get started as soon as possible! The process could take a few weeks to many months, depending on the type of breed. Please inform our R&D personnel of your travel plans as early as possible.  Their involvement is crucial to the entire relocation process.

Only a miniscule percentage of pets that fly experience an injury, loss or death. Experts found that less than 0.01 percent of pets that fly have an incident. (This figure is based on U.S. airlines interviewed and U.S. Department of Transportation documents.) Even then, most incidents are due to a mistake by the pet’s owner, says Marcel Brozius, director Europe of the International Pet and Animal Transportation Association (IPATA).

Unfortunately there is no one source for quarantine and country requirements. Even our professional pet relocation experts must call the Embassies and Consulates to obtain the latest requirements for each shipment.

Please seek some expert advice on what kind of travel carrier /crate to pick out for your pet to travel on an airplane. Watch this excellent video based on IATA, International Air Transport Association and LAR, Live Animals Regulation.

You don’t have to be an IPATA member to ship your pet. IPATA is an association of professionals that support the humane transport of animals. Using one of the IPATA members to ship your pet is a responsible way to make sure your pet will be treated with the utmost care.

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Since 2016

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